i made a wordpress backup of my website and downloaded it and then uploaded it to google drive
i created another account and i want to use that backup on the new website, so i added the backup site to softaculous and gave the proper permissions
but when i go to restore backup, it doesnt show up
Is the website backup created using one of the migration tools? If yes, you must know that this hosting has a file size limit of 10 MBs and follow this guide here to try to migrate the website to another account.
Can you please verify the uploaded backup is still on your account? I’m not entirely sure whether it is possible at all to import backups through Softaculous.
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