Hello, I'm trying to enter FTP, access permission is denied, I get the error

Hosting Support
1

Hello, I’m trying to enter FTP, access permission is denied, I get the error

2

When do you get this error? When trying to login or when trying to perform a certain action?

If you’re using FileZilla, could you please provide the full connection logs?

https://infinityfree.net/support/how-to-get-filezilla-logs/

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