Hello infinityfree support, I am a new user of your platform, I have a small problem in my free host

[Samake70]

Hello infinityfree support, I am a new user of your platform, I have a small problem in my free hosting account at the CPanel level, I cannot connect to my account, I do not know if there is any problem 'other password or username, here is the picture

[Ziverre]

There is no picture, can you try re uploading?

[Samake70]

[HELPINDIA]

What error coming?

[Samake70]

Here is the image of the CPanel account

[JxstErg1]

Try to click on “Log in” and see if it lets you log in. If it doesn’t, you’ll have to log in to the Control Panel first instead of going directly through Softaculous if you go there for the first time and forgot to log in to the Control Panel for the first time.

[Admin]

AFAIK you cannot login directory to the cPanel interface for Softaculous. You need to login by clicking the Softaculous button in the client area or control panel to access it.

To access the control panel, you can use the Control Panel button in the client area.