Hello there. I need help. I want to get an SSL certificate, but I am encountering such an error

akdeniz66isdunyasi.com

Hello there. I need help.
I want to get an SSL certificate, but I am encountering such an error.

Illegal characters in source hostname part. 10

Hey there,

Make sure that you don’t add http:// or www before the domain. Just akdeniz66isdunyasi.com.

Tell me if that worked or if you need more help!

Hope that I helped

2 Likes

Make sure that you already have or add the CNAME into your control panel.

please see this picture.
Thank You.
https://ibb.co/zGZjCwq

Then you must add the CNAME records in your VistaPanel and then click verify (it might take some hours for the CNAME to work.

If you don’t know how to add a CNAME record please refer to this video tutorial or check the InfinityFree Knowledgebase.

Video tutorial: https://tutorials.ifastnet.com/page1.html#header7-n
InfinityFree Knowledgebase: https://support.infinityfree.net/https/how-to-create-cname-records-for-free-ssl/

Hope that I helped and please tell me if you need anything or click the “resolve” button if I resolved your inquiry.

Best Regards,
Dimitris :slight_smile:

5 Likes

Thank you very much. :grinning:

1 Like

My pleasure to help. Please let me know if you encounter any errors after this :wink:

3 Likes

Good job! Thanks for helping too!

3 Likes

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