Help Deleting my htdocs Directory?

[Z12345]

I need to start afresh, in my htdocs directory. Can an administrator delete all files and directories inside my htdocs directory in my account, please? I am encountering strange error when I try to delete things or change directories within Monsta.

My user name is REMOVED BY MOD

[KangJL]

@Z12345

Can an administrator delete all files and directories inside my htdocs directory in my account

Please do it yourself. This is free hosting. Your are your own admin

@Z12345

I am encountering strange error when I try to delete things or change directories within Monsta.

What error? Do not use online file manager for this case. Use Filezilla instead

[Z12345]

I am getting error messages, not to do with file permissions, when I attempt to either use Monster or FileZilla to delete files or directories, change directories, or change permissions. I this case it looks like an InfinityFree administrator is my only salvation.

Can one of you please empty my htdocs directory for me, please, and reply back here when it is done, please?

[anon46092769]

@Z12345

I am getting error messages, not to do with file permissions, when I attempt to either use Monster or FileZilla to delete files or directories, change directories, or change permissions.

What error message?

How to get full logs from FileZilla

When trying to debug issues with FTP connections, it’s very useful to know what an FTP client is doing under the hood. FileZilla is a very popular FTP client which can provide fairly detailed information about it’s connections. This article explains how to get this information. Enable debug logging To enable debug logging in FileZilla, you’ll need to do the following: Go to Edit → Settings… Scroll down to the Debug page. Ensure that “Show debug menu” is enabled (it is by default). Update the…

@Z12345

Can one of you please empty my htdocs directory for me

Like KangJL said:

@KangJL

Please do it yourself.

InfinityFree is free hosting. We don’t provide one-on-one support like this.

[Z12345]

The error that I get is:

Error! Error during FTP delete file, at “/htdocs-wp-content/plugins/elementor/assets\css\admin-rtl.css”: Delete of /htdocs/wp-content/plugins/elementor/assets\css\admin-rtl.css failed (path: /htdocs/wpcontent/plugins/elementor/assets\css\admin-rtl.css).

I am unable to do this myself, yet my problem is that I still need it done, because I will have to overwrite these files, which I presently can’t do. ?

[Z12345]

I think I have encountered corrupted files on my account, which I cannot force delete from a superuser command line. rm -fr /htdocs/*

Can someone please help and reply, because this has destroyed my account!

[KangJL]

See this?

You created this mess yourself.
Well, you can delete this hosting account and create a new one

[Z12345]

I have already set up the particular Hosting account that I am using, and I am not in much of a position to create an entirely new Account setup all over again. Since I don’t have access to the command line, I can’t force permissions to change, navigate these directories anyway, and force delete these files and directories.

Is it kindly possible for one of you to give me a fresh and empty htdocs directory to use, while changing nothing else in my account, very kindly, please?

[KangJL]

@Z12345

Is it kindly possible for one of you to give me a fresh and empty htdocs directory to use

I believe Admin will also give the same answer. Which is

@KangJL

delete this hosting account and create a new one

This thread may help

Need Directory with special character deleted

http://bulktv.rf.gd/wp-content/uploads/ There is a folder named “Tori\'s Desktop” which was created via a file-upload form. I attempted to delete this via ftp (filezilla client) but I keep getting “Prohibited file name” errors. Attempting to delete the directory via the cPanel file interface also results in an error and it skips deleting the directory.

Only you can help yourself

[Z12345]

We aren’t in a position, time wise, to set up a second accound, since so much effort has already been done to and from the existing one already.

We are only asking for the deletion of all content of the …/htdocs/ directory for us so that it is empty again. Given that the contents are a bit corrupt, we are not in a position to use InfinityFree if this basic problem is not repaired and done for us. Can someone please blank the …/htdocs/ in the REMOVED BY MOD
account for, us, desparately, please? We have already cast about, and can’t make actuating heads or tails of the advice around this subject. Can someone please just blank our directory, please?

[wackyblackie]

@Z12345

Can someone please blank the …/htdocs/ in the [email protected]
account for, us, desparately, please?

NO. We have told you 3 times, no. No means no.

If you want to delete the htdocs folder, I see no reason why you can’t just create a new hosting account. If you take a database backup from the old account, you should be fine.

[Greenreader9]

1. Do not share personal info like your email address here.

2. Deleting your account and creating a new ones takes less than 10 minutes, so I don’t see how that is a problem.