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Hi I’m trying to upload a ‘backup.tar’ file to my inifityfree account. I was told by my previous hosting company I need to just upload it to the ‘public_html’ folder but I don’t see this.
Hi the file is close to 500mb, so would I not be able to upoad it with filezilla? That is the problem when I try to upload it directly on filemanager.
Also on filezillla once I put in the information I keep gettting ‘Connection timed out after 20 seconds of inactivity’?? All the infomration such as ‘FTP’ Username/password/port is directly copied and pasted from the infitiyfree account information area
Password is wrong. Make sure you use the account password in the client area. It is different from your InfinityFree password.
If that does not work, click “Edit Settings” on the account page and change the account password. Open the control panel, wait a minute, then try connecting again