How to upload backup.tar file to Wordpress?

[wordpress_newbie]

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Hi I’m trying to upload a ‘backup.tar’ file to my inifityfree account. I was told by my previous hosting company I need to just upload it to the ‘public_html’ folder but I don’t see this.

Can anyone help please?

[Oxy]

Hi and welcome to the forum

public_html = here called htdocs

but be sure to read this

How to upload big files / archives

InfinityFree has a file size limit of 10 MB on all servers. You cannot upload files larger than 10 MB. Installing large scripts A particular software package may be larger than 10 MB in size. Because of this limit, you cannot upload the archive directly and have it extracted on the server. However, you can easily upload the contents manually. To do so, you will first need a good FTP file manager for your desktop and setup an FTP connection. See the how to upload files with FTP article for more…

Why are my files deleted after uploading them

Sometimes, when you upload a file, the upload is completed but the file is deleted immediately afterwards. This is usually caused by one of the following issues: The file is not in a htdocs folder All websites files must be uploaded to either the main htdocs folder, or to the domain specific htdocs folder (like example.com/htdocs). You cannot upload files to other directories on your account. If you try to create or upload files anywhere else, they will be deleted automatically. The file type…

[wordpress_newbie]

Hi the file is close to 500mb, so would I not be able to upoad it with filezilla? That is the problem when I try to upload it directly on filemanager.
Also on filezillla once I put in the information I keep gettting ‘Connection timed out after 20 seconds of inactivity’?? All the infomration such as ‘FTP’ Username/password/port is directly copied and pasted from the infitiyfree account information area

[KangJL]

You can extract backup.tar locally then upload via ftp.
That should work

@wordpress_newbie

‘Connection timed out after 20 seconds of inactivity’

This is normal. If you are able to connect to ftp server, you may proceed to upload the extracted files

[wordpress_newbie]

How do I extract the backup.tar?

Thanks for all your help btw, sorry bit of a newbie

[Oxy]

if you don’t have archiver extractor tool/software, then install it

e.g. https://7-zip.org/

win10 and 11 have support for tar, but you need to do it via the command line

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Extracting files

How to Use 7-Zip — Step by Step Free Guide (with Pictures)

[wordpress_newbie]

Ok. I’m getting the following error on filezilla:
Recieved error; 530 Login authentication failed
Error: Critical error: Could not connect to server

I’ve tried this and it doesn’t work:

Help, I cannot connect to FTP

Being able to access your hosting account over FTP is very important to manage your website files. However, there are reason why you may have trouble connecting to the FTP service. This article explains a few things you can try to fix your FTP connection. Login to your control panel After your account has been created, or reactivated after a suspension, you may need to login to the hosting control panel once to enable FTP access to your account. You can login to the control panel by logging in…

and also this:

Filezilla "could not connect to server"

I’m trying to upload my index.html page, to site: graffiti.blog using filezilla. All login information is correct. Recieved error; 530 Login authentication failed Error: Critical error: Could not connect to server

Still getting the error message

[Greenreader9]

@wordpress_newbie

Recieved error; 530 Login authentication failed

Password is wrong. Make sure you use the account password in the client area. It is different from your InfinityFree password.

If that does not work, click “Edit Settings” on the account page and change the account password. Open the control panel, wait a minute, then try connecting again

[wordpress_newbie]

Problem solved.

@Oxy @KangJL

Thank you all for your help and patience.