Http error 500

[Hassnain]

see the image of main folder, all the files are on server. but still site is showing no files.

[Hassnain]

I guess i found the issue,

find the attached image
there is one new directory created on server techxperts me and inside that htdoc folder is created… so now i am uploading the files there… lets see if that will help…

Regards,

[Greenreader9]

Yes, it was said that is where you need to upload the files about 14 hours ago.

@KangJL

Just need to use filezilla to move contents from /htdocs to your_domain/htdocs

[Hassnain]

Thank you, the site is back online.
But i couldn’t understand WHY was new directory created on the server and uploaded files didn’t work from the root location of htdoc?
How we can change the directory path on server for such issues?
Also, as the hosting is on infinityfree can we also access the server where it is hosted?

Regards & Good Day!

[Greenreader9]

@Hassnain

But i couldn’t understand WHY was new directory created on the server and uploaded files didn’t work from the root location of htdoc?

The root htdocs if for the original domain (Which you removed). Any other addon or sub-domain added after that gets it’s own folder.

[Hassnain]

@Greenreader9
Thank you for the update.
in this case now everything will be new directory - right?
however, i removed all the content from htdoc root directory and now i am getting this error

Isn’t it now only take all the content from new directory?

Kindly assist,

Regards,

[Greenreader9]

Delete the WP-Super cache folder (In /wp-content/plugins). After that, reinstall the plugin in the admin area.

[Hassnain]

@Greenreader9 Thank you, it worked. Appreciate your support.

[Blackzzone]

We are happy that your problem has been resolved. Please select this topic as solved. And select the right reply as solution, it will help others to solve their problem.

Read This Topic

Was your question answered? Mark the answer as the Solution!

Did someone answer your question? Show everyone which solution answered your question by marking it as the Solution! Just find the post that answered your question and click the three dots at the bottom right corner of the post. From there, click Solution. The solution will automatically be shown at the start of the topic so everyone can see what worked for you!