I am not able to access file manager

Hosting Support
1
Status: Resolving address of ftpupload.net
Status: Connecting to 185.27.134.11:21…
Status: Connection established, waiting for welcome message…
Response: 421 6900 users (the maximum) are already logged in, sorry
Error: Could not connect to server
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3 posts were merged into an existing topic: Maximum Users have already logged in FTP server Error