I cant connect via FTP.

Hosting Support
1

Here is my error…

Status: Connecting to 185.27.134.11:21…
Status: Connection established, waiting for welcome message…
Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response: 220-You are user number 362 of 2900 allowed.
Response: 220-Local time is now 02:04. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220 You will be disconnected after 60 seconds of inactivity.
Command: AUTH TLS
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server
Status: Waiting to retry…
Status: Connecting to 185.27.134.11:21…
Status: Connection established, waiting for welcome message…
Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response: 220-You are user number 320 of 2900 allowed.
Response: 220-Local time is now 02:04. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220 You will be disconnected after 60 seconds of inactivity.
Command: AUTH TLS
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server

2

The log you posted clearly shows that you are connected to the FTP server. People are kicked out after 20 seconds due to inactivity, but that shouldn’t prevent you from starting an upload or download (ongoing file transfers are not affected by the timeout).