I can't login to my files manager

[Bashajobz]

I can’t login to my files manager, I have tried many attempts but I’m failing to login can you anyone please help. Coz at the same time the website is down

[Admin]

If the file manager doesn’t work, the first thing to do is to try to connect with FileZilla instead. Doing so lets you check whether it’s an issue with the file manager or with the FTP access of your account, and if it’s the latter, you’ll have a lot more log information to help figure out what it is.

Help, I cannot connect to FTP

Being able to access your hosting account over FTP is very important to manage your website files. However, there are reason why you may have trouble connecting to the FTP service. This article explains a few things you can try to fix your FTP connection. Login to your control panel After your account has been created, or reactivated after a suspension, you may need to login to the hosting control panel once to enable FTP access to your account. You can login to the control panel by logging in…

Also, if your website is down as well, please note that there is currently an outage going on which breaks FTP and file manager access for some sites.

[SOLVED] Multiple Hosting Volumes are down

Multiple Hosting Volumes are down It appears that multiple hosting volumes are currently down. The issue started on July 1 around 23:30 UTC. Websites on these hosting volumes return Connection Timed Out errors and FTP/file manager access is unavailable as well. Which components are affected by this issue Around 10% of all websites are currently down. Please check the symptoms to see if you are affected. A full list may be added here later. What issues may you see Since the hosting volumes are …