I think there a FTP outege

Hosting Support
1

As the name surgestes
i think there might be a web ftp outege
as the file manger on my profile says
Could not read line from sockit
and in cpanel it says

Unable to connect to FTP server on port.

Are you sure this is the address of the FTP server? This is often different from that of the HTTP (web) server. Please contact your ISP helpdesk or system administrator for help.

There were some technickal details but cloudflear wont let me post them on here
2

To my knowledge, there are no outages. The FTP servers seem to be working fine from here. Which file manager are you referring to exactly?

3

I am referring to the one I cPanel and the one on your acount panel

4

@Simpletech said:
I am referring to the one I cPanel and the one on your acount panel

Both of them are working fine from here. And I’m pretty sure both of the file managers don’t show the error you pasted.

Also, I forgot to ask, on which account do you get this?

5

@Simpletech said:
I am referring to the one I cPanel and the one on your acount panel

@Admin i think he is trying to connect with FTP manually from http://185.27.134.9/index.php
I know because i experienced this problem when i try to connect manually to FTP from this url

@Simpletech if you want to connect manually to database then use https://mftp.infinityfree.net/ for manually connecting with ftp using ftp credentials or use https://www.net2ftp.com/ (the same as default vPanel file manager) to login to your ftp.

6

@MAHOfficial said:

@Simpletech said:
I am referring to the one I cPanel and the one on your acount panel

@Admin i think he is trying to connect with FTP manually from http://185.27.134.9/index.php
I know because i experienced this problem when i try to connect manually to FTP from this url

Yeah, don’t do that. Use the button from the control panel to login instead.

@MAHOfficial said:
@Simpletech if you want to connect manually to database then use https://mftp.infinityfree.net/ for manually connecting with ftp using ftp credentials or use https://www.net2ftp.com/ (the same as default vPanel file manager) to login to your ftp.

You can login to mftp.infinityfree.net right now, but that feature may be disabled later on so you must login through the client area. And I highly, highly recommend against ever entering your login details on a third party website, as you have no way whatsoever to see what they do with your login details.