My account got suspended because I use protonmail as my contact email address. IF says it is because it is a disposable address, or known to be used for abuse. I am puzzled, IF is literally pointing to Protonmail for my custom domain, yet it won’t let me use my own (not the same as the domain) protonmail address. They want me to change it to a provider like ‘Yahoo, Gmail, or Outlook’. Is there any way to appeal this? Protonmail is an established and trustworthy email provider. In fact, they don’t offer disposable email addresses. Thank you.
I opened a ticket and they reactivated it, but they said as a condition to keep using the service they want me to use yahoo, gmail or outlook. Is there a any way to appeal this? It seems to me unbelievable they wouldn’t accept a established provider like protonmail
Interesting. They consider Tutanota as acceptable. Just got their confirmation. In any case, hopefully at some point we can get Protonmail. Thank you for raising it with them
Oh really? Where did you see it? Did you contact them directly and if so does it apply to here as well? I’d like to message infinity them and ask them if they’ll allow me.
