IP addresses 185.27.134.137 and 185.27.134.138 are down

Since yesterday afternoon 17:30 UTC, all websites on the IP addresses 185.27.134.137 and 185.27.134.138 have been unreachable.

How do I know I’m affected?

If your website is affected by this issue, your website will take a very long time to load, after which you will see some kind of Connection Timed Out error. In Google Chrome, this is indicated by the error code ERR_CONNECTION_TIMED_OUT.

Optionally, you can verify if your website is hosted on one these IP addresses by following this guide: https://infinityfree.net/support/find-your-ip/

What caused this issue?

The server running these websites and IP addresses got corrupted and needs to be rebuild. iFastNet staff is currently working to do so. When the server is rebuilt, your website data will be moved back to it, so no serious data loss is expected.

When will this issue be resolved?

According to iFastNet, this issue should be resolved later today.

EDIT: It looks like both IP addresses have come back up since around 13:50 UTC today. That means the issue is resolved for now.

A post was split to a new topic: My ip is 185.27.134.141