Is the Webiste Builder Broken?

Hosting Support
1

I have been building a new website, but since last Friday (at the time of writing it is Monday), the website builder seems to be broken, or have something wrong with it. Below is a link to what I am seeing in the builder.
dropbox.com/s/llcasq2mrym6jgt/Capture.PNG?dl=0

2

The sitebuilder looks OK from here now, so it must have been a temporary issue at SitePro. Unless this happens more often, I don’t see any reason for concern yet.

3

Okay. I just checked my website and it still is weird. Ill give it a few more days to see it it gets fixed.

4

The website builder is still weird. Is site.pro working on this or are they even aware of the problem, if it is them?

5

I’m not sure if they are working on it because so far you’re the only one I know who has this problem.

I can try to bring the issue to their attention, but I would like some additional diagnostic information to help figure out what is causing this issue.

  • Which browser and operating system do you use?
  • Can you open the developer tools of your browser and check if the console shows any errors there?
  • I see you have multiple SitePro sites in your account. Does this issue affect all sites or only the Air Bern site you sent the screenshot of?
6

I use chrome on Windows 8. It does affects all of my accounts. The Developer Tools console is saying “Failed to load resource: net::ERR_CONTENT_DECODING_FAILED,” then father down the same line “bootstrap.min.css.”

Here is what else it said, if any of this is of use:
bootstrap.min.css Failed to load resource: net::ERR_CONTENT_DECODING_FAILED
?builder=1:9209 [Deprecation] Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user’s experience. For more help, check https://xhr.spec.whatwg.org/.
Gettext.sjax @ ?builder=1:9209
builder.infinityfree.net/:1 This page includes a password or credit card input in a non-secure context. A warning has been added to the URL bar. For more information, see Google Online Security Blog: Moving towards a more secure web.
[Deprecation] “zoom: reset” is deprecated and will be removed in M59, around June 2017. See Chrome Platform Status for more details.
DevTools failed to parse SourceMap: http://builder.infinityfree.net/js/builder.js/canvas-to-blob.min.js.map;

7

Is there anything from Site.pro or anyone have an idea on how to fix this?

8

Sorry, I just got a response from SitePro about this issue.

A few questions:

  • Have you tried to clear your browser cache, cookies, etc?
  • Do you experience this issue with other browsers or devices as well?
9

I have cleared my browser cache and stuff like that. I can check my other browsers though.

10

The website builder for me does work on Internet Explorer, just not Chrome.

11

@Turnit said:
The website builder for me does work on Internet Explorer, just not Chrome.

I’ve had weird, inexplicable issues with Chrome on various systems which always affected a specific device. To this day, I have no idea why the issues occurred because it’s neither a problem with the web page or the software. I suspect you’re suffering from similar issues.

12

I just checked it again today and it works again and Chrome. Hopefully it sticks. Thanks for your help! It is weird though I had these problems…

13

And of course its broken again… Seemed to work just that once.