Login error

Hosting Support
#1

### Username (e.g. epiz_XXX) or Website URL this is my URL
I ca’t login to my website it says the following error:

There has been a critical error on this website.

Learn more about troubleshooting WordPress.
My username on infinytyfree is : epiz_31393301

Error Message

(please share the FULL error message you see)

Other Information

(other information and details relevant to your question)

#2

Help yourself out:

If this doesn’t help, feel free to reply back :wink:

2 Likes
#3

The problem is that i can’t login to my website to disable plugins

#4

You have to use FTP

3 Likes
#5

I tried but because I’m new to everything I don’t know to read what is on FTP and I don’t know what to delete
:thinking:

#6

A quick google search leads me to this:

3 Likes
#7

Refer this youtube video guide:

And for the credentials, you can find them in your client area.

  • Ignore Hostgator.
3 Likes
#8

Thank you all. I succeeded :slightly_smiling_face:

2 Likes
#9

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