My account got suspended recently. But there was nothing wrong with my website. I guess it was a mistake. I created a support ticket. But there was no response from the support team.
KangJL
July 20, 2022, 1:53pm
2
You can only wait for their reply.
6 Likes
Admin
July 20, 2022, 1:59pm
3
Please search the KB before posting. There is an article with pretty much the exact same title as your post:
Sometimes, an account may be suspended seemingly out of the blue, with a vague description like “abuse”. If you believe your account did not violate any rule, this lack of a good description may be mistaken for being suspended for no reason.
However, this is simply not true. To state very clearly:
INFINITYFREE DOES NEVER, HAS NEVER AND WILL NEVER SUSPEND ANY ACCOUNT AT ANY TIME WITHOUT PROBABLE REASON.
Any time InfinityFree suspends your hosting account, we do this for a reason. You may not b…
7 Likes
system
July 27, 2022, 2:00pm
4
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