My account is suspended i don't know why please help

[Petscaring]

Why suspended my account I didn’t do anything I just post articles daily that’s why? or something else that I am unaware of? Kindly reactive my account and tell me the reason for suspending it. I haven’t violated your policies or anything else so kindly please reactive my accounts ASAP. You can check if i have done something wrong. My website progress is getting down please help me this my second msg to you INFINITYFREE TEAM

[Greenreader9]

Welcome.

The client area tells you what you were suspended for. Can you inform us of the reason? Also, when you create a topic, it is important that you follow the template. Please also provide your epiz_xxxx username.

Thanks

[Petscaring]

Thanks for replying Sir I am getting this error message in my infinity-free dashboard.

I didn’t do anything wrong. I don’t know why my website got suspended I have complied with all your policies but still get suspended please help me.

And here is my username: epiz_31263583

[anon46092769]

You need to create an support ticket to get your account reactivated.
Nobody can help you on the forum.

For more info:

My account was suspended for no reason

Sometimes, an account may be suspended seemingly out of the blue, with a vague description like “abuse”. If you believe your account did not violate any rule, this lack of a good description may be mistaken for being suspended for no reason. However, this is simply not true. To state very clearly: INFINITYFREE DOES NEVER, HAS NEVER AND WILL NEVER SUSPEND ANY ACCOUNT AT ANY TIME WITHOUT PROBABLE REASON. Any time InfinityFree suspends your hosting account, we do this for a reason. You may not b…

[Petscaring]

How to create a support ticket?

And as I mentioned I didn’t abuse anyone or didn’t comply with any policies they can check.

[Greenreader9]

You can also reply to the ticket you already sent. That works as well.