[15/09/2023 17:35:18] 226-Sorry, we were unable to read [.]
I have access through FTP but There’s no access as NO FOLDERS, NO FILES, everything gone.
There’s no notification of lost of files. I cannot upload back up but the other website I have is complete normal on same account and server.
Solace-ken I got the 404 message when connecting through browse.
Connecting with my FTP client I got: 226-Sorry, we were unable to read [.]
I cannot move anywhere as looks I have no folders, I can’t create folders, I can’t restore back up.
My files were located JUST on htdocs. Other account is fully functional but on my main site I cannot move anywhere after connected cause the message CANNOT READ looks suggest that are no connection to the driver. I cannot find HOW TO OPEN a ticket and see if someone can help me. I cannot create or upload files or restore any backup through the file manager on my control panel. a simple file of 36KB get the message of FTP QUOTA EXCEEDED.
As told before, NO FOLDERS, no files and cannot create nothing. I’m suspecting that some of the servers. like /vol1_7/epizy.com/epiz_33959079 went down and no one noticed. Last week we got messages that they loose to many files and sites but mine were not affected but today, there’s nothing I can do. Follow steps changing passwords etc but nothing happens.
It can be frustrating, however eggs need to be broken to make omelettes.
To send over 6 million emails takes a long time, and over 50% of the emails generally would not be delivered due to mass sending, hence why we don’t try to mass mail FREE clients on maintenance windows.