My website does not open

[OITUDOBEM]

ACONTECEU ALGO NO MEU SITE E NÃO SEI COMO RESOLVER. ALGUEM PODE ME AJUDAR?

Translated by MOD

something happened on my site and i don’t know how to solve it. can someone help me?

domain - https://agenciaoceans.com/

Warning: require_once(/home/vol17_1/epizy.com/epiz_29341486/htdocs/wp-includes/class-wpdb.php): failed to open stream: No such file or directory in /home/vol17_1/epizy.com/epiz_29341486/htdocs/wp-includes/load.php on line 547

Fatal error: require_once(): Failed opening required ‘/home/vol17_1/epizy.com/epiz_29341486/htdocs/wp-includes/class-wpdb.php’ (include_path=‘.:/usr/share/pear/’) in /home/vol17_1/epizy.com/epiz_29341486/htdocs/wp-includes/load.php on line 547

Warning: require_once(/home/vol17_1/epizy.com/epiz_29341486/htdocs/wp-includes/class-wp-textdomain-registry.php): failed to open stream: No such file or directory in /home/vol17_1/epizy.com/epiz_29341486/htdocs/wp-includes/load.php on line 1346

Fatal error: require_once(): Failed opening required ‘/home/vol17_1/epizy.com/epiz_29341486/htdocs/wp-includes/class-wp-textdomain-registry.php’ (include_path=‘.:/usr/share/pear/’) in /home/vol17_1/epizy.com/epiz_29341486/htdocs/wp-includes/load.php on line 1346

[Oxy]

Hi, please speak English!

You should have the specified files in this directory https://agenciaoceans.com/wp-includes/

These two files are missing :

• class-wpdb.php
• class-wp-textdomain-registry.php

Upload them from a backup if you have one, if not try searching here

[Admin]

Sometimes, WordPress files can appear to just go missing with no clear reason. Usually, this is caused by an automatic update of WordPress which failed to complete.

If you installed WordPress with Softaculous, you can simply use Softaculous to update WordPress which should fix your files.

Alternatively, you can fix the WordPress files by hand:

How to fix a corrupted WordPress installation

WordPress frequently releases updates, which you can install through WordPress’ admin interface. Usually, this works without a hitch. But with some (big) upgrades, the upgrade fails half way and leaves you with a broken website. Fortunately, you can still fix your website without any data loss, and this article tells you how to do that. Download a fresh copy of WordPress First of all, you will need to download a fresh copy of WordPress. You can download this from the official WordPress website…

@Oxy’s solution may also work, but the file he linked to is from an unreleased version of WordPress, which may not be compatible with the rest of the WordPress files currently installed. So it’s better to overwrite all files with the right versions to make sure all WordPress files are from the exact same WordPress version.

[OITUDOBEM]

eu possuo os arquivos originais… que faltam quero saber como faço pra incluir no meu site?

TRASNLATED BY MOD

I have the original files… I want to know how do I include them on my website?

[Oxy]

How to upload files with FTP

The best and most reliable way to upload files is to use FTP. To upload files with FTP, you will need to following: Your FTP username Your FTP password The FTP hostname An FTP client You can find your FTP username, password and hostname in the client area under the FTP Details section. The FTP password is the same as your hosting account and control panel password, which is different from the password for the client area. If you like videos better then text guides, you can find one at the bot…

[OITUDOBEM]

é pra me entrar aqui, isso?

TRANSLATED BY MOD
Is it for me to come in here?

[Oxy]

go inside the htdocs folder and find there wp-includes (enter in that folder as well)

and put those two files inside

[OITUDOBEM]

meu site ainda permanece fora do ar… já fiz as alterações que vocês disseram mas agora vive pedindo arquivos do wp includes… eu devo colocar todos de uma vez? parece nunca ter fim. me ajudem!!!

TRANSLATED BY MOD
my site is still down… I’ve made the changes you said but now it keeps asking for wp includes files… should I put them all at once? it never seems to end. help me!!!

https://agenciaoceans.com/

[KangJL]

@OITUDOBEM

keeps asking for wp includes files… should I put them all at once?

Yes, please do that.
This was why admin suggested this

How to fix a corrupted WordPress installation

WordPress frequently releases updates, which you can install through WordPress’ admin interface. Usually, this works without a hitch. But with some (big) upgrades, the upgrade fails half way and leaves you with a broken website. Fortunately, you can still fix your website without any data loss, and this article tells you how to do that. Download a fresh copy of WordPress First of all, you will need to download a fresh copy of WordPress. You can download this from the official WordPress website…

Take note of this as well

How to install, setup and update WordPress correctly

Do you often see this on your WordPress website? [image] If so you may need to change some of the installation settings. Installing WordPress For Fresh Installation Make sure you are using the following settings when using Softaculous Install [image] Existing Installation You can access your existing installation via [image] Followed by [image] Make sure these are the settings used [image] On the WordPress config To play safe, add this line to the wp-config.php [image] …

[OITUDOBEM]

tento subir toda a pasta com os arquivos não consigo, parece não completar a ação? o que faço?

TRANSLATED BY MOD
I try to upload the entire folder with the files I can’t, it doesn’t seem to complete the action? What do I do?

[Greenreader9]

@OITUDOBEM, please type in English or use an online translator before posting

Thanks

[OITUDOBEM]

@OITUDOBEM

TRANSLATED BY MOD

I try to upload the entire folder with the files I can’t, it doesn’t seem to complete the action? What do I do?

[KangJL]

@OITUDOBEM

I try to upload the entire folder with the files I can’t,

Did you use filezilla?

[OITUDOBEM]

Meu site ainda permanece fora do ar não sei o que acontece, já abri varios topicos aqui mas ninguem ainda me ajudou.

Alguem sabe me dizer o que houve? Ja subi os arquivos mas msm assim nada

site: https://agenciaoceans.com/

TRANSLATED BY MOD

My site is still down, I don’t know what happens, I’ve opened several topics here but nobody has helped me yet. Can anyone tell me what happened? I already uploaded the files but still nothing website: https://agenciaoceans.com/

[Greenreader9]

Again, this is an English forum, please type in English or use an online translator. Additionally, stop creating multiple topics when you already have one open.

And we are trying to help, you are just not answering our questions.

@KangJL

Did you use filezilla?

Also, please try re-uploading the file /wp-includes/author-template.php as it looks like it is corrupted.

[OITUDOBEM]

Como eu não vou criar vários tópicos se so fica aberto por 7 dias depois não tem como responder mais

Já falei que já subi toda a pasta wp-includes mas mesmo assim não esta resolvendo

[OITUDOBEM]

Preciso de alguém que realmente me ajude, pois até agora só falam o que já sei e não ta resolvendo

[OITUDOBEM]

estou carregando novamente a parte vamos ver… nao ta indo preciso que alguem me der o devido suporte de verdade.

nao tem como voces resolverem essa questão?

[OITUDOBEM]

eu baixei toda a pasta do wordpress no site que voces falaram mas ao subir para o gerenciador de arquivos da ERROOOOOO

[Oxy]

Please read this post published on this topic

My website does not open