Warning : mysqli_connect(): (HY000/1045): Access denied for user ‘epiz_23614776’@‘192.168.2.191’ (using password: YES) in /home/vol11_1/epizy.com/epiz_23614776/htdocs/conn.php on line 7
Additional information:
I checked a previously opened topic for the same problem and also checked the knowledge base.
The error I’m getting should be related to either my mysql username, my database name, the host name or the password, however I have checked them all multiple times. My password is also for my hosting account, not for the Client Area.
Here is the connection string and all data that you can find in my conn.php:
$db_name = “epiz_23614776_helpex”;
$mysql_username = “epiz_23614776”;
$mysql_password = “sygaoune1”;
$server_name = “sql313.epizy.com”;
I have currently changed the password to a randomly generated one after I realized this is a forum But I also updated it in the conn.php that you can find here /htdocs/conn.php - still not working.
I think there is some issue with the hosting account password though because I now can’t access my control panel with the username epiz_23614776 and the password I see in my Account Details.
I can’t access it even from the button CONTROL PANEL in the Client Area.
@Admin After I changed my cPanel password yesterday from the Client Area, I am unable to access cPanel.
Please change manually my hosting / cPanel password to the password that you can find in my Client Area. My username is epiz_23614776 or advise what to do else.
There was an issue with your database permissions. I tried the usual steps to fix it, but it didn’t work, so I asked iFastNet to check. They managed to fix the permissions, but also changed the hosting account password, which didn’t update it in the client area.
I’ve updated the password in the client area to match the actual account password. You should be able to login to the control panel and file managers again now.