@BayoDino: thanks for a quick reply,man.
[quote=“Admin, post:8, topic:22022, full:true”]Do you mean this as a literal contact form? Because if so, where would these messages go and who would answer them?
The issue with contact forms is that it’s really easy to ask questions through them, but they don’t help people to ask questions which we can actually answer. I’ve offered free form contact forms in the past, and in my experience they just invite an avalanche of messages like “my site not working plz fix”. With no indication which site that is (sometimes their email address has multiple accounts with multiple domains, good luck finding out which site they mean - sometimes the email address doesn’t even exist), or what the exact issue is.
I’m happy to help people who need it. I’m not so happy to play Twenty Questions with people who can’t be asked to follow simple steps and provide basic information.[/quote]
I see your pain,man…
How about making it absolutely clear why contact form IS for and why it ISN’T for?Something in bold red letters,before/above contact form?Like,“This is for general inquires,for technical problems visit our friendly forum”.
OK,I know there still will be couple of idiots who won’t read (or care).And for them,after receiving contact form email,just send some generic email,like “Hello,you have asked us question that is related to technical issues you’re having with … [whatever] and for that purpose we have our forum,where you will get answers you need.Be sure to read the guidelines how to use it [in other words,what to include from information that is needed]”.And then link where they can find the forum and some short instructions/steps they need to do in order to register/ask a question (if they’re unfamiliar with how forum works).Hit them some generic email like that,don’t bother to waste time if they don’t provide enough information that you can work with.
…or something like that?
In my case…just to kinda explain myself.
I was looking around for a offer that could suit me and…I was in a hurry,so to say.I expected to finish what I have to do in shortest time possible (before I even started to look for offers).So:
- I came here (InfinityFree website) and see there’s no contact form or email…disappointment.But there is a forum - OK…at least something.
- then the problem with registration/verifying email…all that waiting…the temperature inside of me me is rising.
- when I finalized registration,I was like “OK,I ask this and I move further with my tasks”.And then,when I realized there were some more steps to be done…the level of frustration was approaching.
- …which was reached with the welcome message (I know,small thing,but that was the drop in the overly full glass).
All those things separately aren’t big deal,I know.
But when you’re set to finish some task as soon as possible and then some unexpected elements show up (out of your control)…that can set you astray.
Sorry guys to put thread like this,but at that moment I needed to vent out…and this was the result.
Thank you all for the info provided,that was what I needed.
I see there might be a problem with emails…hm…
The only unclear thing that is left is what adisp007 said - about maximum file size.I’m not an expert for that (someone else build the website for me,I’m just an admin),so,if possible,just an instruction where I can check how big my individual files are?