New account, FTP fail: Home directory no available

Username epiz_28630939

Home directory not available - aborting

Dear support, hello!
I read some older messages about this issue. I created a new account and could’t access the file system. Then, as some threads indicated, I deleted the account and created another one. Same error.
Please, can you help?
Thank you very much!

5 posts were merged into an existing topic: File manager error: 421 Home directory not available - aborting