**What I’m seeing is:the homepage without the wordpress topbar navigation
I’m using this software:
**Additional information:the admin login does not accept my credentials although it is the proper username and password
I just need to get my export file if my account cannot come back
Thanks
Kettia
It is might be possible that you mistyped your username and password.
Try it again and if it does not work, then find the MySql database in cPanel where your username and password is at and change it and then write down or save the new password in case you forget it again.