password does not work

Hello
I created a new account and then a new client area account (epiz_22794165)associated with a new web site. I was able to edit the website but cant get back to the wp/wp-admin page now. The original password assigned did not work. Trying to reset with the user id or email gets error that both are invalid.
Wonder why?

Which password you’re actually talking about?
WP or client area?

Does this help? https://codex.wordpress.org/Resetting_Your_Password

Also, the “client area” is app.infinityfree.net. What you’re talking about is a “hosting account”, not a “client area” account.

My hosting account is based on my email/password and it works fine. I am asking about the client area id/password. I am unable to edit the website associated with the client ID epiz_22794165 at http://www.veganworld.epizy.com/wp/wp-admin
When I enter the ID and the password that I know and can see on the My Accounts page, I get "ERROR: Invalid username. Lost your password? "

If I try to reset the password, entering the ID or email to reset the password does not work as both are found invalid.

@ak08820 said:
My hosting account is based on my email/password and it works fine. I am asking about the client area id/password. I am unable to edit the website associated with the client ID epiz_22794165 at http://www.veganworld.epizy.com/wp/wp-admin

That’s because you need to login to WordPress with your WordPress admin credentials. Which may be the same as your hosting account credentials if you chose them so, but they generally are different.

@ak08820 said:
If I try to reset the password, entering the ID or email to reset the password does not work as both are found invalid.

Did you check the other sections of the article I linked to as well? Not just the first one? The phpMyAdmin one is especially useful, because it also tells you your admin username and email address.