Preciso de ajuda! No consigo criar um e-mail (I can not create an email)

Informal
1

Ol,

Recentemente me cadastrei na INFINITY FREE , para realizar a hospedagem do meu site, porem no estou conseguindo criar uma conta de email.

Toda vez que tento criar, no acontece nada… nem mensagem de erro d. Tentei tb add um no (registro mx) tb sem sucesso.

Como resolvo isso? hospedagem free no do direito a uso de e-mail com o dominio? terei que migrar para conta paga?

quem puder me ajudar, importante para mim criar esse email profissional.

Um grande abs

Aguardo retorno

Christian Silva - Afiliado Mineiro

2

@AfiliadoMineiro said:
Hello,

I recently registered with INFINITY FREE to host my website, but I am not able to create an email account.

Every time I try to create, nothing happens … no error message gives. I tried tb add a no (record mx) tb without success.

How do I solve this? hosting free do not give right to use email with the domain? Will I have to migrate to a paid account?

Anyone who can help me, it’s important for me to create this professional email.

A great abs

Awaiting return

Christian Silva - Affiliate Mineiro

First of all, please note that this an English language forum. Please write your messages in English, or most people here won’t be able to read it.

Also, I was able to create an email account on your account without any problems. Did you try creating the email address with some other parameters (different email addresses, domains or different passwords)?

3

No! I tried to create a normal email. Maybe you can help me create it.

4

@admin can you rename the topic title in english - thx

5

@AfiliadoMineiro said:
No! I tried to create a normal email. Maybe you can help me create it.

What do you mean by a normal email? Are you referring to Email Accounts? I created a mailbox on your account without any problems, so I’m not sure why it didn’t work for you.

6

I was able to create the email cx. but I can not send emails, I receive but I do not send what should I do?

7

@AfiliadoMineiro said:

I was able to create the email cx. but I can not send emails, I receive but I do not send what should I do?

It’s a known, ongoing issue. There are multiple recent topics about this already, but the official announcement is here now: Email Account, Webmail, Forwarders issues - System Issues - InfinityFree Forum

8