PrestaShop.zip disaprears after upload

Hosting Support
1

ma-boutique-prestashop.epizy.com

Hi. I’m trying to install PrestaShop on this URL.
To do that, I used FileZilla to upload a html and a index.php file.
If I understood correctly, then a have to upload a PrestaShop . zip file.
It uploads, but then disappears from the FileZilla window.
Is the file too big ? or should I use an other technique to install PrestaShop ?
Thanks !

Error Message

An error has occured:
Unzipping error - Unable to find the release zip file. Make sure that the prestashop.zip file has been uploaded and is located in the same directory as this dezipper.

Other Information

2

You shd extract the prestashop.zip file on your computer before uploading as max upload file size is 10mb

5 Likes
3

Please see this article for common reasons why files disappear after uploading:

2 Likes
4

Firstly, there is a upload limit, so your .zip file would be too big for the FTP Server’s permissions. Secondly, I would recommend you use Softaculous to install PrestaShop.

5

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