Problem Connecting By FTP


#1

Hi, can someone help me please? For some reason I can’t login to my website through FTP, after entering all the FTP Account Info. It keeps saying, “Login Failed” Why does this keep happening? Thank you for your time and help in advance


#2

@dselva said:
Hi, can someone help me please? For some reason I can’t login to my website through FTP, after entering all the FTP Account Info. It keeps saying, “Login Failed” Why does this keep happening? Thank you for your time and help in advance

Did you use your correct FTP credentials?
Username should be like epiz_12345678.


#3

Thank you for your reply. Yes, I did enter the correct FTP credentials


#4
  1. Which FTP client you’re using.
  2. What about posting all the connection logs?

#5

https://infinityfree.net/support/i-cannot-connect-to-ftp/


#6

Thank you all for your help. Issue has been fixed. I had to change password


#7