Problem connecting via FTP

[inffre]

Hello,

I still have problem connecting via ftp. I manage to connect without SSL/TLS using winscp but not with SSL/TLS

Filezilla can’t connect in both way (without SSL/TLS or with SSL/TLS)

what is the problem?

[inffre]

I don’t get the same answer for both SSL and non-SSL connection on Filezilla.

Maybe infinityfree doesn’t support SSL/TLS FTP connection?

thanks

[KangJL]

Since you did not write clearly, please provide the info using below guide.

How to get full logs from FileZilla

When trying to debug issues with FTP connections, it’s very useful to know what an FTP client is doing under the hood. FileZilla is a very popular FTP client which can provide fairly detailed information about it’s connections. This article explains how to get this information. Enable debug logging To enable debug logging in FileZilla, you’ll need to do the following: Go to Edit → Settings… Scroll down to the Debug page. Ensure that “Show debug menu” is enabled (it is by default). Update the…

[inffre]

thanks,

here are the log of filezilla when explicit SSL/TLS is on for filezilla :

Status:	Resolving address of ftpupload.net
Status:	Connecting to 185.27.134.11:21…
Status:	Connection established, waiting for welcome message…
Response:	220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response:	220-You are user number 294 of 6900 allowed.
Response:	220-Local time is now 13:39. Server port: 21.
Response:	220-This is a private system - No anonymous login
Response:	220 You will be disconnected after 60 seconds of inactivity.
Command:	AUTH TLS
Response:	502 AUTH TLS OK.
Command:	AUTH SSL
Error:	Could not connect to server

[KangJL]

Did you login with correct userid and password?

[inffre]

Yes because when I cannect with WINSCP or Classic FTP both without SSL/TLS, I connect successfully via FTP

when I connect with filezilla without SSL/TLS, I also can’t connect and get those logs :

Status:	Resolving address of ftpupload.net
Status:	Connecting to 185.27.134.11:21…
Status:	Connection established, waiting for welcome message…
Response:	220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response:	220-You are user number 297 of 6900 allowed.
Response:	220-Local time is now 13:52. Server port: 21.
Response:	220-This is a private system - No anonymous login
Response:	220 You will be disconnected after 60 seconds of inactivity.
Status:	Plain FTP is insecure. Please switch to FTP over TLS.
Command:	USER epiz_25700656
Response:	331 User epiz_25700656 OK. Password required
Command:	PASS **************
Response:	230-Your bandwidth usage is restricted
Response:	230 OK. Current restricted directory is /
Command:	OPTS UTF8 ON
Response:	200 OK, UTF-8 enabled
Status:	Logged in
Trace:	Measured latency of 791 ms
Status:	Retrieving directory listing…
Command:	PWD
Response:	257 / is your current location
Command:	TYPE I
Response:	200 TYPE is now 8-bit binary
Trace:	Retrieving external IP address from http://ip.filezilla-project.org/ip.php
Trace:	Got external IP address
Command:	PORT 77,204,106,240,220,171
Error:	Disconnected from server: ECONNABORTED - Connection aborted
Error:	Failed to retrieve directory listing

[KangJL]

Well, this setting worked for me

[Admin]

@inffre

|Response:|502 AUTH TLS OK.

This seems to be an issue. The message says TLS is OK, but the status code should be 234, not 502.

In this post, a person who seems to be one of the people behind FileZilla says it’s caused by:

There’s a bloody damn broken firewall actively sabotaging the connection.

I’m willing to believe that.

Can you please try connecting from a different network, or over a VPN and see if that helps? If it does, it does mean there is a firewall on your end breaking secure FTP.

[inffre]

I will try

thanks