Random Ad popup plus redirection to Google support for cookies enable guide on my new site.

Today I installed new wordpress site on my own freshly bought domain on Godaddy “chords4noobs.com” then I discovered that when I visit site, occasionally on clicking an ad popup appears on the site. If that doesn’t happens it redirects me to Google’s enable or disable cookies support page. It goes like http://chords4noobs.com/?i=1 --> http://chords4noobs.com/?i=2 --> http://chords4noobs.com/?i=3 --> https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=en

FYI -
I’ve installed fresh copy of wordpress from wordpress.org manually and haven’t added any extra theme or plugin.

My domain is first time installed on epizy name servers.

My pc and phones both are malware free. And both ad popups and redirection are happening on both devices.

Browsers I tried - Pc Chrome, IE explorer, MS Edge, Phone Chrome, Via browser.

I cannot narrow down this problem to anywhere and can’t find the reason. Will be glad if anybody could help me.

@Googly said:
Today I installed new wordpress site on my own freshly bought domain on Godaddy “chords4noobs.com” then I discovered that when I visit site, occasionally on clicking an ad popup appears on the site. If that doesn’t happens it redirects me to Google’s enable or disable cookies support page. It goes like http://chords4noobs.com/?i=1 --> http://chords4noobs.com/?i=2 --> http://chords4noobs.com/?i=3 --> https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=en

FYI -
I’ve installed fresh copy of wordpress from wordpress.org manually and haven’t added any extra theme or plugin.

My domain is first time installed on epizy name servers.

My pc and phones both are malware free. And both ad popups and redirection are happening on both devices.

Browsers I tried - Pc Chrome, IE explorer, MS Edge, Phone Chrome, Via browser.

I cannot narrow down this problem to anywhere and can’t find the reason. Will be glad if anybody could help me.

Have you checked the KB first?


About the popup, I get no popup, so either you have to clear your cache, or you have an adware installed on your PC without knowing.

1 Like

@ChrisPAR said:

@Googly said:
Today I installed new wordpress site on my own freshly bought domain on Godaddy “chords4noobs.com” then I discovered that when I visit site, occasionally on clicking an ad popup appears on the site. If that doesn’t happens it redirects me to Google’s enable or disable cookies support page. It goes like http://chords4noobs.com/?i=1 --> http://chords4noobs.com/?i=2 --> http://chords4noobs.com/?i=3 --> https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=en

FYI -
I’ve installed fresh copy of wordpress from wordpress.org manually and haven’t added any extra theme or plugin.

My domain is first time installed on epizy name servers.

My pc and phones both are malware free. And both ad popups and redirection are happening on both devices.

Browsers I tried - Pc Chrome, IE explorer, MS Edge, Phone Chrome, Via browser.

I cannot narrow down this problem to anywhere and can’t find the reason. Will be glad if anybody could help me.

Have you checked the KB first?
https://infinityfree.net/support/what-is-the-i-1-suffix/
About the popup, I get no popup, so either you have to clear your cache, or you have an adware installed on your PC without knowing.

@ChrisPAR Yes sir, I know that its a cookie challenge but cookies are already enabled in my browsers still it redirects visitors. Secondly I thoroughly checked for the adware, scanned my devices with Updates Bitdefender anti virus plus also ran Microsoft Malicious Software removal tool. Everything checks out. Besides it is also happening when I visit from Mobile and it is redirecting me to different ad server.

Added informatio
Popups does not appear on any other website I visit which means my browsers are not infected. Plus its only happens visiting “chords4noobs.com” for the first time. Please someone who know something about this issue help.

Further diagnosis
Upon further testing I tried another pc and phone still problem persists which indicates that problem is with the site. Please somebody help.

@Googly said:
Further diagnosis
Upon further testing I tried another pc and phone still problem persists which indicates that problem is with the site. Please somebody help.

Maybe its godaddy problem?
I still click everywhere and get no popups…

@Googly said:

@ChrisPAR said:

@Googly said:
Today I installed new wordpress site on my own freshly bought domain on Godaddy “chords4noobs.com” then I discovered that when I visit site, occasionally on clicking an ad popup appears on the site. If that doesn’t happens it redirects me to Google’s enable or disable cookies support page. It goes like http://chords4noobs.com/?i=1 --> http://chords4noobs.com/?i=2 --> http://chords4noobs.com/?i=3 --> https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=en

FYI -
I’ve installed fresh copy of wordpress from wordpress.org manually and haven’t added any extra theme or plugin.

My domain is first time installed on epizy name servers.

My pc and phones both are malware free. And both ad popups and redirection are happening on both devices.

Browsers I tried - Pc Chrome, IE explorer, MS Edge, Phone Chrome, Via browser.

I cannot narrow down this problem to anywhere and can’t find the reason. Will be glad if anybody could help me.

Have you checked the KB first?
https://infinityfree.net/support/what-is-the-i-1-suffix/
About the popup, I get no popup, so either you have to clear your cache, or you have an adware installed on your PC without knowing.

@ChrisPAR Yes sir, I know that its a cookie challenge but cookies are already enabled in my browsers still it redirects visitors.
It doesn’t matter if they have cookies enabled, Javascript is also required.

This post assumes that you’re not changing ISP or carrier network at the time of browsing to your site. If it is, then the problem is likely to be your connection provider, they can mess around with sites you visited by ‘injecting’ ad codes,

Maybe try to “whitelist” (add) your site to Allow Cookie (in Chrome).

and about this ad popup, I don’t see anything come out from my device or something related to advertisement when visiting your site. I’ve also Inspect your code/site, nothing suspicious IMO.

Popups does not appear on any other website I visit which means my browsers are not infected.

If it’s not caused by neither your browser and ISP, then I’m afraid the problem is on your OS/system. But this popup of yours that only appear in your site (and your connection), it’s something confusing.

@ChrisPAR said:

@Googly said:
Further diagnosis
Upon further testing I tried another pc and phone still problem persists which indicates that problem is with the site. Please somebody help.

Maybe its godaddy problem?
I still click everywhere and get no popups…

I don’t know. I was also thinking that maybe it can be a go daddy problem. But can this really happen? Because when I visit the url, its just random not all the time. Try with incognito, the first time you visit the site, site will not load, in chrome but loads in IE but then when you click it takes me to some spammy ad server site. But seriously, can Godaddy be the culprit? Or my DNS resolver? I don’t know my DNS resolver. Godaddy says your Name servers are not maintained by us so we don’t have any information.

@Joo_Nath said:
This post assumes that you’re not changing ISP or carrier network at the time of browsing to your site. If it is, then the problem is likely to be your connection provider, they can mess around with sites you visited by ‘injecting’ ad codes,

Maybe try to “whitelist” (add) your site to Allow Cookie (in Chrome).

and about this ad popup, I don’t see anything come out from my device or something related to advertisement when visiting your site. I’ve also Inspect your code/site, nothing suspicious IMO.

Popups does not appear on any other website I visit which means my browsers are not infected.

If it’s not caused by neither your browser and ISP, then I’m afraid the problem is on your OS/system. But this popup of yours that only appear in your site (and your connection), it’s something confusing.

True @Joo_Nath I haven’t tried switching my ISP. But this is only happening to my site. My pc and phones are not infected. I don’t have old cookies of any adware site or anything. My site installation is new. But still I get ad popups and redirection to support page of enabling cookies. Can this be a Godaddy problem? I purchased the domain yesterday and forwarded to name servers of epizy. I don’t know anything more than this yet. I will update after trying another the ISP

If it’s not caused by neither your browser and ISP, then I’m afraid the problem is on your OS/system. But this popup of yours that only appear in your site (and your connection), it’s something confusing.

@Joo_Nath I’ve manually inspected my background running services, cleared junk from temporary folder, cleared suspicious files from program files, programdata and appdata of user local, roaming etc. I’ve no extensions in browsers. I’ve scanned my C drive with latest bitdefender antivirus. I’ve downloaded latest Microsoft Malicious Removal tool and run it in C. Everything is clean. The popup and redirection is still happening in my 2 Laptops and 2 mobiles in all browsers but I’m using same ISP. I don’t know why and how ISP will mess with my site only. I shall try it with vpn enable. Then If I still face the problem then it might not be my ISP. Whatever it is I shall update later. If you guys @ChrisPAR @Joo_Nath @Admin still get some clue please let me know.

Another Update
@ChrisPAR @Joo_Nath @Admin I asked my friend from 200 KM away trying it. Same thing happened on his both phone and pc. Now after that I tried visiting my other sites on infinity free (I have 3 practice sites) I faced same problem with those sites also. So its not Godaddy problem because they are on subdomain epizy.com. But I faced the problem in 2 sites and not in other two. The only difference is that in the affected one I’ve installed WordPress manually by uploading and in others I’ve installed using softcolous or whatever its name is. The softcolous one seems to work fantastic. So i was thinking if epizy.com hosting is infected? I will try resetting my one of the affected practice site and see if problem persists.

@Googly said:
Another Update
@ChrisPAR @Joo_Nath @Admin I asked my friend from 200 KM away trying it. Same thing happened on his both phone and pc. Now after that I tried visiting my other sites on infinity free (I have 3 practice sites) I faced same problem with those sites also. So its not Godaddy problem because they are on subdomain epizy.com. But I faced the problem in 2 sites and not in other two. The only difference is that in the affected one I’ve installed WordPress manually by uploading and in others I’ve installed using softcolous or whatever its name is. The softcolous one seems to work fantastic. So i was thinking if epizy.com hosting is infected? I will try resetting my one of the affected practice site and see if problem persists.

Epizy.com (InfinityFree) is not infected as far as I know.
But, the problem probably is on your WordPress code, did you downoad it from the official site?
Downloads from anywhere else can be infected with virus popups, although we are not facing this issue!

Epizy.com (InfinityFree) is not infected as far as I know.
But, the problem probably is on your WordPress code, did you downoad it from the official site?
Downloads from anywhere else can be infected with virus popups, although we are not facing this issue!

@ChrisPAR I always download wordpress from wordpress.org. I’m facing this issue on two websites. Out of which one is my practice website which I made 5 months ago and didn’t open after that I never faced this problem then. Now I’m facing it. The only difference between my affected site and non affected site is that one I installed manually and other with sofcolous. I used filezilla as ftp client. Its pretty much narrowed down i believe. But I don’t have more knowledge further. More help will be appreciated.

The website is working fine from here. The issue you’re describing is exactly what happens if cookies are disabled in your browser.

Do you use any VPN, proxy, or something like a data saving or website speedup service? Try disabling that, as such services may also interfere with being able to access websites.

@Googly said:

Epizy.com (InfinityFree) is not infected as far as I know.
But, the problem probably is on your WordPress code, did you downoad it from the official site?
Downloads from anywhere else can be infected with virus popups, although we are not facing this issue!

@ChrisPAR I always download wordpress from wordpress.org. I’m facing this issue on two websites. Out of which one is my practice website which I made 5 months ago and didn’t open after that I never faced this problem then. Now I’m facing it. The only difference between my affected site and non affected site is that one I installed manually and other with sofcolous. I used filezilla as ftp client. Its pretty much narrowed down i believe. But I don’t have more knowledge further. More help will be appreciated.

I have no idea why did this happen, I also assume you have Filezilla from official source and updated?

@Admin said:
The website is working fine from here. The issue you’re describing is exactly what happens if cookies are disabled in your browser.

Do you use any VPN, proxy, or something like a data saving or website speedup service? Try disabling that, as such services may also interfere with being able to access websites.

@Admin All the Browsers that I’ve tested on are set to cookies allowed from the settings.

I don’t usually use vpn, proxy or data saving anything. I use incognito mode even on my machine all the time xD just to avoid deleting chache & cookies again and again. I tried everything at my end. My two sites are affected by this. You might think that my wordpress installation files have something infected but the thing is both the installations were done apart 5 months from each other and I didn’t even accessed it till this issue arised. I haven’t accessed the backend of that site in any manner so no point of that being affected later on. Is there any other possibility for the unnecessary ad popups? for desktop it is taking me to Cobalten.com and for Mobile it is something “ifrodorid” sorta…

I have no idea why did this happen, I also assume you have Filezilla from official source and updated?
@ChrisPAR My FileZilla is from official source and yes it downloads its newest release automatically and I’ve installed the latest FileZilla. Its connections is also set to secure in the settings. Those TLS over FTP. Is there anything left? Please help

Hey Guys @Admin @ChrisPAR @Joo_Nath

Check these 3 images in this drive folder --> https://drive.google.com/open?id=1CrVvFFrsgndqyy2vNb4o8ZmSyg500Xg8

does these helps? Can you find any clue from this? These are the Inspect element pics of the site when it gets ad popups.

@Googly said:
Hey Guys @Admin @ChrisPAR @Joo_Nath

Check these 3 images in this drive folder --> https://drive.google.com/open?id=1CrVvFFrsgndqyy2vNb4o8ZmSyg500Xg8

does these helps? Can you find any clue from this? These are the Inspect element pics of the site when it gets ad popups.

Strange enough…
cobalten.com seems to be just a fake redirect for google, it has ads, and the other IP says:
Express
Welcome to Express
Can you tell me how did you find them, I only see wp-content folder etc.?


Also, the files I saw (most of them) are of the AES.JS file, the security system present at InfinityFree. Could the ads have anything to do with JavaScript blocker or Cookie Plugin?

@ChrisPAR said:

@Googly said:
Hey Guys @Admin @ChrisPAR @Joo_Nath

Check these 3 images in this drive folder --> https://drive.google.com/open?id=1CrVvFFrsgndqyy2vNb4o8ZmSyg500Xg8

does these helps? Can you find any clue from this? These are the Inspect element pics of the site when it gets ad popups.

Strange enough…
cobalten.com seems to be just a fake redirect for google, it has ads, and the other IP says:
Express
Welcome to Express
Can you tell me how did you find them, I only see wp-content folder etc.?

I just visited the url normally, it was waiting for me to click and redirect. Instead I opened chrome’s inspect elements and found this.


Also, the files I saw (most of them) are of the AES.JS file, the security system present at InfinityFree. Could the ads have anything to do with JavaScript blocker or Cookie Plugin?

I don’t know. These ads are always the same, on pc I win something with browser specific name and on mobile it wants me to download UC browser which is worse.


After this my technical knowledge comes to an end. Please tell me what's going on.