Random stupid questions

[clueless_2]

Username (e.g. epiz_XXX) or Website URL

sidewalk.42web.io

(please specify the website or account you are asking about)
asking about the acount

Error Message

no error message
(please share the FULL error message you see)

have some questions.

1. do you have to log in to your account every so often to keep it active? is it ever deleted due to inactivity?

2. when I first signed up, I picked a free domain. in Vpanel that is listed under “Add-On Domains” but an add-on domain is supposed to be a subdomain of your own seperately registered domain, but hosted here. that isn’t what it is. so is it in the wrong place? or what happened

3. (I created 2 more free domains) looking in Vpanel it says I have 1 add-on domain of unlimited, and 2 subdomains of unlimited. does each account get unlimited subdomains? and you get 3 accounts?

4. is the 5 GB disk space alloted per account, or over all 3 accounts you might have, or what

[clueless_2]

5. if I change (or delete/recreate) the first domain that is called an add-on domain, does that break the functionality of the other 2 free subdomains, or delete them, or how does that work

[jaikrishna.t]

@clueless_2

do you have to log in to your account every so often to keep it active? is it ever deleted due to inactivity?

You should log in to the control panel at least once a week if your website has no hits.

@clueless_2

when I first signed up, I picked a free domain. in Vpanel that is listed under “Add-On Domains” but an add-on domain is supposed to be a subdomain of your own separately registered domain, but hosted here. that isn’t what it is. so is it in the wrong place? or what happened

All domains, paid or free are listed there. It should have been there only to list and add custom domains though.

@clueless_2

(I created 2 more free domains) looking in Vpanel it says I have 1 add-on domain of unlimited, and 2 subdomains of unlimited. does each account get unlimited subdomains? and you get 3 accounts?

You can create three accounts per email. In each account, you can add a max of 9999 domains (free or custom).

@clueless_2

is the 5 GB disk space allotted per account, or over all 3 accounts you might have, or what

5 GB per account.

[Admin]

I want to correct a few things @jaikrishna.t said:

@clueless_2

do you have to log in to your account every so often to keep it active? is it ever deleted due to inactivity?

No, you do not need to login to your account.

We do delete accounts if we consider them inactive, but for this, we only look at the traffic your website gets. So as long as someone is visiting your website, we’ll make sure that the website is available for them to see.

This can just be yourself too.

@clueless_2

when I first signed up, I picked a free domain. in Vpanel that is listed under “Add-On Domains” but an add-on domain is supposed to be a subdomain of your own seperately registered domain, but hosted here. that isn’t what it is. so is it in the wrong place? or what happened

The domain name you choose when creating your account is always added to the Addon Domains list, even if it’s a free subdomain. It’s not very logical, I know, but this is how it has always worked.

@jaikrishna.t

You can create three accounts per email

That’s three accounts per PERSON. You are not allowed to sign up multiple times to create more than three accounts. If you do this, we may choose to terminate all your accounts.

@clueless_2

if I change (or delete/recreate) the first domain that is called an add-on domain, does that break the functionality of the other 2 free subdomains, or delete them, or how does that work

If you delete the initial domain name of the account, all other domains on the accounts just keep working.

Please do note though: the initial domain name of your account is linked to the main htdocs folder, but any domain names added later on get their own folder. If you delete the initial domain and then add it back, it will also get it’s own folder, and you’ll need to move your website files to the new folder manually.