@SonyME said:
- I’m not sure when I said I deleted stuff and the usage is going down, as of 19/10/2018 and the graph is increasing, I said that I have completely deleted WordPress and reinstalled it again and didn’t change the situation.
If your CPU usage is too high, it means your website code uses too much CPU power or your website gets too many visitors. Reinstalling WordPress doesn’t fix that. You can’t remove and re-upload the same code to the same websites and expect it to work any differently.
@SonyME said:
2. I told you before to switch back the changes you had done to my site.
I’m sorry, but which changes are you referring to? To my knowledge, we didn’t change anything about your site or your account. Your files and databases are still there, and there are still fair usage restrictions like there were before.
@SonyME said:
- Last month you corrupted my DB and change the SQL server without informing me.
SQL servers and databases were migrated, but to my knowledge, no data was ever lost. If data in your database was lost, that’s new to me.
@SonyME said:
2. Last week most of iFast servers were down.
Last week, four IP addresses out of approx. 120 were down. This was caused in part by an account balancing issue, causing slightly more accounts than usual to be loaded onto a single IP address. This means that more than 4 out of 120 websites were down, but the majority of servers being down is simply not true.
Yes, the forum was full of people reporting issues. But please don’t forget that only people who experience issues report issues. People who weren’t affected don’t come to the forum en masse to say “thanks for the hosting, everything is working perfectly fine”.
@SonyME said:
3. Your SSL on the cPanel is not safe and the browser is asking to add it to exceptions although it’s valid till December 16, 2018.
This is a known issue, we’re working on it. However, I don’t see how this is related to your website being down.
@SonyME said:
4. PHP My admin is not accessible
185.27.134.10
I also don’t see how this is related to your website being down.
- You limited the allocated CPU in my account.
As we always have, and likely always will.
Every web hosting provider I know restricts CPU usage for individual accounts. Because if they didn’t, a single poorly coded plugin or hacked site would bring down hundreds or even thousands of websites.
But since you don’t pay us for the hosting, we cannot afford to give you as much CPU power as most paid hosting providers can.