My site is down after using the redirect tool. I tried to remove the redirect and that did not correct the issue. Please help.
Regards,
Scott
Sure, there are plenty of people who can help. What do you want us to do?
And, for starters, what’s the URL of your website?
I have set and reset and cleared the 301’s. I can’t get the site back up. There is a forum there currently if it were live.
you created a redirect which pointed your website to http:// which is obviously not a real URL
@scottrturner said:
I have set and reset and cleared the 301’s. I can’t get the site back up. There is a forum there currently if it were live.
I checked the redirect settings for that domain. It looks like you didn’t remove the redirect, but instead set the redirect to a blank URL. To fix this, go to the Redirects tool for the domain name and click the “Remove this redirect” button (which, like the same suggests, does actually remove the redirect).
So I removed the redirect and you are correct, the site is fixed, however, when I try to add a new redirect from postaprayer-uk.com to http://www.postaprayer-uk.com/prayer-request/ the path breaks. (when trying to point the url to the start page"
@scottrturner said:
So I removed the redirect and you are correct, the site is fixed, however, when I try to add a new redirect from postaprayer-uk.com to http://www.postaprayer-uk.com/prayer-request/ the path breaks. (when trying to point the url to the start page"
A redirect created through the Redirects tool redirects all sub paths as well. So a redirect on postaprayer-uk.com will also redirect postaprayer-uk.com/blog, postaprayer-uk.com/forum/test/topic.php and so on. So you can only use the redirects tool to redirect to other domains, not a sub path in your own domain.
Instead you could create an index.php file in the htdocs directory for the domain with a PHP redirect (there are many articles on the web explaining how to do that). That way, only the specific URL would be redirected, and not the entire domain.