Socket error

[new-user]

I am trying to connect to file manager but it is not connecting not FTP client is connecting it says maximum connection limit reached i am trying from 2 days but error is the same I can’t upload or modify files on mine. website.
what to do now?

[anon33793968]

please refer to this post

421 3900 users (the maximum) are already logged in, sorry (and file manager issues)

For a few days now, it appears that there are capacity issues on the FTP servers again. When trying to login to the FTP server, you’ll see an error like: 421 3900 users (the maximum) are already logged in, sorry The file manager, which also relies on FTP, is also unable to connect. You may see error like “Could not read line from socket” or simply be redirected back to a login screen. We’re aware of the issue and we’re investigating it.