SSL cannot be installed

Username (e.g. epiz_XXX) or Website URL

(please specify the website or account you are asking about)

Error Message

(please share the FULL error message you see)

Other Information

I tried installed the SSL issued to me by using the automatic install button and the manual way, but both way is not working…please help
(other information and details relevant to your question)

we can’t help you if you don’t provide information. The template is there for a reason.

Can you please provide a URL?


Hi, my website is

It shows me installed successful, but still when I visit my website, the SSL certificate is

not there

The certificate that is currently installed is expired.

Please try installing the new certificate manually.


I did, I have requested a few Let’s Encrypt SSL and ZeroSSL certificates, and all are expiring on Marc 2023…I tried to installing manually or using the automatic installation button but still all takes no effect

This was indeed a system issue. It has been fixed for your site now though!


Thank you very much… appreciate your work…


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