SSL certificate error: The provider encountered an error verifying the DNS settings of your domain name

Your nameservers are correct, so I don’t know why that error is showing.

Can you try using ZeroSSL or GoGetSSL until Admin can let you know what is happening?

ok, I will try


Tried zeroSSL, this is what happens

What does GoGetSSL say? Hopefully Admin will be able to explain that further.

The SSL tools is known to have bugs after the recent client area upgrade. Hopefully it’ll be fixed soon :slightly_smiling_face:.

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Our DNS servers had some troubles yesterday which likely affected SSL issuance too. Those issues have been resolved, so you should be able to issue certificates without problems now.

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Does Infinityfree have own dns server or is that like issue with iFastNet :thinking:

This issue was with iFastNet’s DNS servers (the ns1/2.epizy.com / ns1-5.byet.org ones). One of them was down for a few hours yesterday, which may have resulted in some failed checks.

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Oh, so basically epizy.com nameservers are aliases of byet.org, right?

Yup, ns2.epizy and ns1.byet are the same

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It still doesn’t work for me. Different error, though.

Try CloudFlare then

I just checked and this is not a DNS issue.

The issue seems to be that Let’s Encrypt is refusing our orders because we have too many active orders already.

This is not a problem with your domain name. This is a problem with Let’s Encrypt not letting us request more certificates.

If you try a different SSL provider, you should be able to get a certificate. At least until we figure out how to work around this.

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Tried ZeroSSL, same thing

I am experiencing the same problem.

My domain: bileckme.gq (it was previously bileckme.cf with the same issue, I re-registered another domain, and yet problem is not solved)

I tried ZeroSSL and Let’s Encypt and provide is the same. What’s going on?

Please help!

Hello there! Let’s encrypt as Zero SSL are having issues at the moment. Thanks for your understanding!

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I’ve just got this notification: Provider restricted creation of new certificates for InfinityFree!
(upload://9M2rFQmzp4GiQB4dDkIM1cgQV0b.jpeg)

Yes, that is correct. Let’s Encrypt is not allowing IF to create new certificates, because too many have been created.

Admin is correctly working on a fix, so please be patient.
Thanks!

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