Sub-domains not working.. (Main Domain working well ! )

Hosting Support
1

Help Me …

i have created a website in infinityFree. but the matter is not working my Sub-Domains. my Main-domain working perfectly . i did understand what is the problem . I have been using this website for several days. But the Sub-domain is no longer available today. i don’t know why my domain only working perfectly ??!!
Before some-time my issue is , sub-domain working and main-domain dead. i have solved that issue by contacting support. after that started the new issue, Main-domain working and sub-domains not working, what is it ? i have confused !!

Error Message

[Showing the result in Chrome when open Sub-Domain] :arrow_down:

This site can’t be reached

** took too long to respond

2

This is expected as you have just re-added your domain. You just need to wait

3 Likes
3

Iam still waiting

4

Funny though, is “recipes” a new subdomain?

goodlifefresh.in. 21599 IN A 185.27.134.126 (ok)
store.goodlifefresh.in. 21599 IN A 185.27.134.126 (ok)

recipes.goodlifefresh.in. 21599 IN CNAME 11776.BODIS.COM
11776.BODIS.COM. 10799 IN A 199.59.242.153 (not ok)

I would expect recipes.goodlifefresh.in to resolve to 185.27.134.126.
This is the anomaly so far.

1 Like
5

I’m gonna tell OP to re-add his subdomains too.

1 Like
6

Who is OP ?

7

ooh! nice! its for my client. :smile:

Please Explain ?

8

I believe @anon19508339 is suggesting that you re-add the affected subdomain to see if it can resolve you subdomain issue

2 Likes
9

What I am trying to say is normally the subdomain will resolve to the same IP address of your main domain.

Since goodlifefresh.in is pointing to 185.27.134.126, I would expect “store” and “recipes” to point to the same IP as well.

10

i re-added every sub-domains… but still not working…

Ok what should i do to solve ? how to repoint ???

11

My best guess is wait till “recipes” resolve to a correct IP…
I wonder if there is a way to raise support ticket to iFast if issue is still not resolved after 72hrs?

1 Like
12

Please don’t create multiple topics about the same issue.

Let’s keep it all centralized here:

2 Likes