Help Me …
i have created a website in infinityFree. but the matter is not working my Sub-Domains. my Main-domain working perfectly . i did understand what is the problem . I have been using this website for several days. But the Sub-domain is no longer available today. i don’t know why my domain only working perfectly ??!!
Before some-time my issue is , sub-domain working and main-domain dead. i have solved that issue by contacting support. after that started the new issue, Main-domain working and sub-domains not working, what is it ? i have confused !!
Error Message
[Showing the result in Chrome when open Sub-Domain]
This site can’t be reached
** took too long to respond
KangJL
October 20, 2020, 1:14pm
2
This is expected as you have just re-added your domain. You just need to wait
Help Me… (SOLVED)
i have created a website in infinityFree. but the matter is not working my website. my all subdomains working perfectly . i did understand what is the problem . I have been using this website for several days. But the domain is no longer available today. i don’t know why my sub-domain only working perfectly ??!!
My domain is provided Godaddy, so i contacted them to solve, after they check it , say that
“contact your hosting support team , this is the problem of your hosting…
3 Likes
KangJL
October 20, 2020, 1:28pm
4
Funny though, is “recipes” a new subdomain?
goodlifefresh.in. 21599 IN A 185.27.134.126 (ok)
store.goodlifefresh.in. 21599 IN A 185.27.134.126 (ok)
recipes.goodlifefresh.in. 21599 IN CNAME 11776.BODIS.COM
11776.BODIS.COM . 10799 IN A 199.59.242.153 (not ok)
I would expect recipes.goodlifefresh.in to resolve to 185.27.134.126.
This is the anomaly so far.
1 Like
I’m gonna tell OP to re-add his subdomains too.
1 Like
ooh! nice! its for my client.
KangJL:
goodlifefresh.in. 21599 IN A 185.27.134.126 (ok)
store.goodlifefresh.in. 21599 IN A 185.27.134.126 (ok)
recipes.goodlifefresh.in. 21599 IN CNAME 11776.BODIS.COM
11776.BODIS.COM . 10799 IN A 199.59.242.153 (not ok)
I would expect recipes.goodlifefresh.in to resolve to 185.27.134.126.
This is the anomaly so far
Please Explain ?
KangJL
October 20, 2020, 1:40pm
8
I believe @anon19508339 is suggesting that you re-add the affected subdomain to see if it can resolve you subdomain issue
2 Likes
KangJL
October 20, 2020, 1:45pm
9
What I am trying to say is normally the subdomain will resolve to the same IP address of your main domain.
Since goodlifefresh.in is pointing to 185.27.134.126, I would expect “store” and “recipes” to point to the same IP as well.
i re-added every sub-domains… but still not working…
KangJL:
What I am trying to say is normally the subdomain will resolve to the same IP address of your main domain.
Since goodlifefresh.in is pointing to 185.27.134.126, I would expect “store” and “recipes” to point to the same IP as well
Ok what should i do to solve ? how to repoint ???
KangJL
October 20, 2020, 2:01pm
11
My best guess is wait till “recipes” resolve to a correct IP…
I wonder if there is a way to raise support ticket to iFast if issue is still not resolved after 72hrs?
1 Like
Admin
October 20, 2020, 2:48pm
12
Please don’t create multiple topics about the same issue.
Let’s keep it all centralized here:
Help Me… (SOLVED)
i have created a website in infinityFree. but the matter is not working my website. my all subdomains working perfectly . i did understand what is the problem . I have been using this website for several days. But the domain is no longer available today. i don’t know why my sub-domain only working perfectly ??!!
My domain is provided Godaddy, so i contacted them to solve, after they check it , say that
“contact your hosting support team , this is the problem of your hosting…
2 Likes