Account shows as “suspended for abuse”. Guidance says to raise a Support ticket to ask why or request reactivation. When I do this, I get notice that the Support ticket has been immediately closed, and receive no other information.
This was a simple flat Web site hosting neutral content. Perhaps it was compromised in some way, but just need some information on how to reset! - and apparently no way to reach Support.
We discovered phishing content on your website. We have a strict zero tolerance policy towards phishing, which is why we cannot reactivate your account, cannot give you a backup of the website, or cannot provide any further details.