Username (e.g. epiz_XXX) or Website URL
(please specify the website or account you are asking about)
Error Message
The certificate you have entered does not match the current private key.
(please specify the website or account you are asking about)
The certificate you have entered does not match the current private key.
Make sure you copy the keys correctly
i did i copy pasted it
Clear your cache and try again.
Can you please provide your epiz username and SSL provider?
I have checked the private key in your control panel, and it indeed doesn’t match the SSL certificate we obtained for you from GoGetSSL.
When we give you a private key and SSL, you need to copy the private key from the client area and click the Upload Key button.
Right now, I see a different key in the box, as well as a CSR that was generated for the domain. That means you used the “Generate Key / CSR” functionality instead. That will overwrite the existing private key with a different one, which doesn’t match the SSL certificate. And if you’re using our certificate, the client area generates the private key for you, you don’t need to generate one from the control panel.
So please install the private key from the client area first, and then try uploading the certificate:
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