The issues with SQL102 have been solved now as best as possible. The missing databases have been restored and sites using this database server should work again!
The issue was caused by a system issue causing some data to be sent to the wrong server. Most of this has been corrected now, but there may be a small number of users for which the data is still located on the wrong server.
If you had a database and it disappeared, please send a ticket to iFastNet at https://support.ifastnet.com so they can migrate your data to the right server.
Ok thanks, my database is back but changed from sql102 to sql103, everything seems to be normal there but the site canāt connect to the database yet, something else I have to do? I only have Abantecart installed.
Similar to above, perhaps. Got the fine folks at iFast to recover my data, but Iām still seeing the error 1045 - Access denied for user āepiz_31474217ā@ā192.168.2.186ā (using password: YES)
Is there another step on my part that I may have missed�?
Hey thanks for all the help. I stumbled upon the fact that they changed me from 102, to 103. Figured out the config thing and just like that, my silly little web page is back up.
Hi, i had the same problem and the databases were disappeared. Now after i opened a ticket to
ifastnet the database seems to be back, but i still get the same error when trying to access my site āError establishing a database connectionā. I have a softaculous installation.
I would recommend to use the database username and password shown in the client area, and the database hostname shown in the control panel. Those credentials are best guaranteed to work.
Is this issue related to the current problem most of us are facing with regards to failure to open/acess Cpanel and File Manager? Please assist. My username is epiz_28831306