Trouble accessing wp dashboard

[KangJL]

You are not following instructions. Otherwise file downloaded will be in sql format

[drooxsami788]

how can I fix this (am following your instructions)
it appears to me as a file (export.php) but it won’t download

[wackyblackie]

It should be downloading as a .sql file. I don’t know what you’re doing, so I’m going to share some screenshots.
Enter phpMyAdmin through cPanel or however you access it).

1. click the export tab:
   

   

2. make sure “SQL” is selected in the dropdown. then click go.
   

3. It will begin downloading. Be sure to click save, not open!
   

4. click the import tab.
   

   

5. Follow the directions in the screenshot below. DO NOT CHANGE ANY OF THE SETTINGS, besides uploading the file
   

   

LMK if you need you need any more help.