Unable to access PHPMyAdmin

My website URL is:

What I’m seeing is:

I’m unable to access PHPMyAdmin after a FTP password regeneration and followed by client area password modification (I did all the steps of https://infinityfree.net/support/unable-to-access-phpmyadmin/ page).

I’m using this software:
Firefox (with Private Mode) and Opera (with Private Mode). I’m unable to access PHPMyAdmin on both.
(FTP works without any issue using a ftp client)

Additional information:
Customer support assistant also made an FTP password modification (Support Ticket #641926) which I didn’t made use of that new password, and afterwards I made a FTP password regeneration, through the https://app.infinityfree.net/accounts/my-account-username_XXXXX/edit page (I don’t have problems with FTP or login, just with PHPMyAdmin).

Recently IF doesn’t change password for databases. you need to wait for admin to change your DB permissions

1 Like

I’ve reset your database permissions, please try again now.

There are some unknown issues which cause the database permissions to break for some reason.

1 Like

Yes, it works now. :slight_smile:

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