Unable to connect to ftp

Everytime i try to connect to my website ftp it gives me this error

Connection attempt failed with “EAI_NONAME - Neither nodename nor servname provided, or not known”.

I have entered the correct ftp credentials

Can I ask what you’ve put as the FTP Server, because it seems like your software thinks there isn’t one.

1 Like

Are you using FileZilla? If so, can you please share the full logs?

Status: Resolving address of ftpupload.net
Status: Connection attempt failed with “EAI_NONAME - Neither nodename nor servname provided, or not known”.
Error: Could not connect to server
Status: Waiting to retry…
Status: Resolving address of ftpupload.net
Status: Connection attempt failed with “EAI_NONAME - Neither nodename nor servname provided, or not known”.
Error: Could not connect to server
Status: Disconnected from server
Status: Resolving address of ftpupload.net
Status: Connection attempt failed with “EAI_NONAME - Neither nodename nor servname provided, or not known”.
Error: Could not connect to server
Status: Waiting to retry…
Status: Resolving address of ftpupload.net
Status: Connection attempt failed with “EAI_NONAME - Neither nodename nor servname provided, or not known”.
Error: Could not connect to server

Could you please try the FTP hostname ftp.epizy.com instead? It points to the exact same server.

For some reason, some ISPs and/or network administrators hate our FTP hostname and block it. That’s the only reason I can think of that the hostname ftpupload.net doesn’t work.

2 Likes

worked tnx

1 Like
Status: Retrieving directory listing…
Status: Directory listing of “/” successful
Status: Connection attempt failed with “ECONNREFUSED - Connection refused by server”.
Error: Could not connect to server
Status: Waiting to retry…
Status: Connection established, waiting for welcome message…
Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response: 220-You are user number 449 of 6900 allowed.
Response: 220-Local time is now 04:52. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220 You will be disconnected after 60 seconds of inactivity.
Command: AUTH TLS
Status: Resolving address of ftp.epizy.com
Status: Connecting to 185.27.134.11:990…
Status: Connection attempt failed with “ECONNREFUSED - Connection refused by server”.
Error: Could not connect to server
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server
Status: Connection closed by server

What is your domain?

Hmm, that’s definitely a network problem on your end. A configuration issue there can cause problems in the AUTH TLS step, which is where the connection encryption is set up.

Can you please try the instructions from this section down?

1 Like

This topic was automatically closed 15 days after the last reply. New replies are no longer allowed.