Unable to connect to remote ftp using FILEZILLA?

Hosting Support
1



https://drive.google.com/file/d/1909bada35ApRWwuHeJcqVMHb6qDZ4ucM/preview

Status:    Resolving address of ftpupload.net
Status:    Connecting to 185.27.134.11:21...
Status:    Connection established, waiting for welcome message...
Response:    220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response:    220-You are user number 892 of 2900 allowed.
Response:    220-Local time is now 11:22. Server port: 21.
Response:    220-This is a private system - No anonymous login
Response:    220 You will be disconnected after 60 seconds of inactivity.
Command:    AUTH TLS
Response:    502 AUTH TLS OK.
Command:    AUTH SSL
Error:    Could not connect to server
Status:    Waiting to retry...
Status:    Resolving address of ftpupload.net
Status:    Connecting to 185.27.134.11:21...
Status:    Connection established, waiting for welcome message...
Response:    220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response:    220-You are user number 863 of 2900 allowed.
Response:    220-Local time is now 11:22. Server port: 21.
Response:    220-This is a private system - No anonymous login
Response:    220 You will be disconnected after 60 seconds of inactivity.
Command:    AUTH TLS
Response:    502 AUTH TLS OK.
Command:    AUTH SSL
Error:    Could not connect to server

2
I've seen that issue before. It means that our FTP service is working, but secure FTP connections are being blocked on your end.

There are three things you can do to resolve this:
- Configure FileZilla to connect with "Plain FTP" (not using TLS). This disables the security which is being blocked.
- Use a VPN to bypass the network filters so you can transfer files securely.
- Ask your internet provider or network administrator to remove this block so you can setup a secure FTP connection.
3

Thanks I am able to connect using WINSCP but not FILEZILLA.

4
humble said:
Thanks I am able to connect using WINSCP but not FILEZILLA.
Does WinSCP use TLS (secure FTP) by default? If not, that's the reason it works on WinSCP but not on FileZilla. You can replicate the behavior on FileZilla by changing the connection security to "Plain FTP" in FileZilla.