Unable to point my domain to epizy nameservers

[NiteFenix]

Username (e.g. epiz_XXX) or www.phaseworx.co.za & www.earthmat.co.za

(please specify the website or account you are asking about)

Error Message

(please share the FULL error message you see)

Good day,

Due to restrictions on my local domain name registrar (co.za) I am unable to point my 2 domains to your hosting. How can we work around this as the registrar requires the hosting to be set up before we can point the domains.

Thank you

Other Information

(other information and details relevant to your question)

[KangJL]

@NiteFenix

How can we work around this

You can’t. However you can use other domains(and registrars) which does not enforce this

Unable to set nameservers: DNS query refused

Before you can add a domain name to your account, you need to point it to the InfinityFree nameservers first. However, some domain providers show an error like this when trying to change the nameservers: DNS Query Refused If that happens, your registrar will tell you that the nameservers must be configured first. What causes this issue Before you can add your domain to your InfinityFree account, you need to verify you can control the domain. The usual way to do so right now is by setting th…

[NiteFenix]

We just have the one registrar in South Africa. So I guess I’ll have to use a different host then. Thanks Kang.