@Kalle801 said:
Are you using Webspell by any chance?
nope!!
@OxyDac said:
@Rikhi55 use an FTP client and download both folders and open files with notepad or some other text editor
thanks again but there it shows only error logs…there are no access logs there ???
@Rikhi55 said:
@OxyDac said:
@Rikhi55 use an FTP client and download both folders and open files with notepad or some other text editorthanks again but there it shows only error logs…there are no access logs there ???
It is in Control Panel, in metrics section…
I think there are only two reasons for that
no one visited your website (a bit unbelievable because it should register at least your visit)
another reason… I am an old user and for such it is known that logs can be stuck
I even made a new acc two months ago and it’s also stuck
the last thing I seen in new acc logs is half of 6. month
it is possible that in your case it is also stuck
P.S. I apologize for the allegation that maybe the “intruder” has deleted the logs
sometimes in the past it was possible but now I see that a new permision mode has been put in place that prevents it (what I see on my acc and I do not know how it is with new users )
@ChrisPAR I have the same problem as Rikhi55
empty dropdown field there
maybe it’s a browser … I did not test it
this is how it behaves
https://drive.google.com/file/d/1U5M_GD32yeRPQYrCXRTx2cHyFqS6k7vn/view?usp=sharing
@OxyDac said:
this is how it behaves
https://drive.google.com/file/d/1U5M_GD32yeRPQYrCXRTx2cHyFqS6k7vn/view?usp=sharing
It’s not a browser, it behaves the same to me (now that I tested it)
I will create a support ticket and see.
@ChrisPAR said:
@OxyDac said:
this is how it behaves
https://drive.google.com/file/d/1U5M_GD32yeRPQYrCXRTx2cHyFqS6k7vn/view?usp=sharingIt’s not a browser, it behaves the same to me (now that I tested it)
I will create a support ticket and see.
request a check for both logs…
both error and access logs have same issue !!!
@Rikhi55 said:
@ChrisPAR said:
@OxyDac said:
this is how it behaves
https://drive.google.com/file/d/1U5M_GD32yeRPQYrCXRTx2cHyFqS6k7vn/view?usp=sharingIt’s not a browser, it behaves the same to me (now that I tested it)
I will create a support ticket and see.request a check for both logs…
both error and access logs have same issue !!!
Official Statement/Reply:
Hi there,
You are correct, these have been disabled by admins recently due to issues with storage allocation.
Please let us know if there is anything further we can do for you.
Best Regards
=============================================================
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=============================================================
Hi there,
You are correct, these have been disabled by admins recently due to issues with storage allocation.
Please let us know if there is anything further we can do for you.
Best Regards
=============================================================
iFastNet - Proud winners of the TMT Telecom 2017 “Best Premium Hosting” award.
=============================================================
As a CloudFlare optimized partner, you can now in a single click enable CloudFlare with FREE Railgun. This free option is available to all of our premium hosting clients! Read more here: http://blog.ifastnet.com
Railgun usually costs $200.00 per month however it is completely free forever with our premium hosting!=============================================================
Ok!!!
Hoping that this issue get resolved soon!!
omg ! if they disabled it
is it so hard to write there “currently disabled” ?! instead of leaving it so,
and we have to wonder why it does not work
btw. @ChrisPAR thank you for your time 
@OxyDac said:
omg ! if they disabled it
is it so hard to write there “currently disabled” ?! instead of leaving it so,
and we have to wonder why it does not workbtw. @ChrisPAR thank you for your time
They said they are going to remove it soon, that their devs are working on it.
We all know what’s next
some time ago was a very good section in the true client area
(somewhere where ftp data is - tabs menu)
and it was much clearer and more beautiful to look at those logs
I don’t know why admin has changed it/hid
Yikes, logs are essential how else would you catch someone with their hand in the cookie jar…Hope they fix it 
@Lanturn I completely agree with you
I just fear they will not fix the stucked logs but only html menu to access it
meh…how much I just waited for them to put gzip on aes.js but nothing of it
@OxyDac said:
@Lanturn I completely agree with you
I just fear they will not fix the stucked logs but only html menu to access it
meh…how much I just waited for them to put gzip on aes.js but nothing of it
If you really do want to fix these errors, you will have to become an experienced PHP, JavaScript, CSS and language developer, become on of their resellers and customize everything / create your own software/panel/client area like @Admin did.
you do not have to know anything because these logos are generated by apache
@OxyDac said:
you do not have to know anything because these logos are generated by apache
What I mean is to know these things so that you can create your own logs scripts, without needing iFastNet’s ones.
If you only know how to enable them, it isn’t going to help on defualt vPanel.
@OxyDac said:
some time ago was a very good section in the true client area
(somewhere where ftp data is - tabs menu)
and it was much clearer and more beautiful to look at those logs
I don’t know why admin has changed it/hid
It wasn’t used very much and the log generation is a bit dodgy. Error logs have never worked as you would expect and access logs didn’t work most of the time. What’s the point of a log viewer if most of the logs are garbage anyways.