Used InfinityFree's SSL certificate tool to implement certificate's details, but still having issues

[kstevo06]

www.kylemstevens.com

any testing website gtmetrix or pagespeed.web.dev return an SSL cert error.

Analysis Error
An error occurred fetching the page: HTTPS error: certificate verify failed
There may be a connectivity issue between your server and the GTmetrix test server. Please login to try testing from another test location or try again later.

[Greenreader9]

Welcome.

Your website is loading correctly over HTTPS for me, so you can ignore what the automated tools are telling you.

[KangJL]

@kstevo06

An error occurred fetching the page: HTTPS error: certificate verify failed

Likely due to this

Warning: "The certificate is not trusted in all web browsers"

If you have installed an SSL certificate on InfinityFree, you may want to use an SSL Checker tool to verify your SSL certificate was installed correctly. However, when doing so, you see an error like this: The certificate is not trusted in all web browsers. You may need to install an Intermediate/chain certificate to link it to a trusted root certificate. Learn more about this error. The fastest way to fix this problem is to contact your SSL provider. What does this warning mean for your sit…

[ChrisPAR]

Unfortunately, as mentioned by @KangJL GTmetrix will not work with SSL on InfinityFree, as they require the intermediate chain certificates to be installed.

GTmetrix error on a brandnew Joomla 4 test site

This issue is actually related to this: For some strange reason, GTMetrix requires an intermediate/chain certificate (which is not supported on free hosting) to be installed in order to perform the test, as explained on their site: General GTmetrix Test Errors | GTmetrix

[kstevo06]

It doesn’t work with Google’s pagespeed.web.dev either, unfortunately…

[ChrisPAR]

I don’t know what the reason for that is, but I don’t think it’s related to either the SSL support InfinityFree covers or the platform in general, as I tested the tool with a WP installation on my subdomain https://thirdssltest.epizy.com and it worked fine.

[EdwinTigor]

SSL Checker

SSL Certificate Chain

I recently got a certificate from ZeroSSL.com. But when I try to upload the private key(with both the private key and the certificate chain), it says I’m not allowed to upload keys in .pem format. And when I upload it without the certificate chain and perform an SSL test, the result is this: SSL Server Test (Powered by Qualys SSL Labs) How can I fix this?

You may need find the way to complete the certificate’s key chain.
Can upgrade to premium hosting.

Note:
On Windows’s browser client, zero ssl is good chained thought. Or can make android tv app. It will auto double marking key chain though, just an experiences.

[Greenreader9]

@EdwinTigor, please check the OPs website, and the previous replies, before you reply. The issue has already been solved.

Additionally, as already mentioned, SSL checkers don’t work well here, and there is no need to complete the chain since it is already setup correctly. Premium hosting is not going to change a thing (Besides allowing you to use automated SSL checkers).

And I honestly don’t understand how an Android TV app is going to fix an issue with an automated SSL checker.

[EdwinTigor]

@Greenreader9

And I honestly don’t understand how an Android TV app is going to fix an issue with an automated SSL checker.

As i read his website content has a speed crash to zero ssl.
i meant to get fast if You have speed crash, You can make android tv app level, or Windows app, or maybe apple tv to distributed your app without speed crashing issue. : just an experience issue.

Or You can complete your cert chain by upgrade to premium hosting.

I saw for 2nd loading his website is running fine.