I have over 20 years experience running an IT business. I’ve been creating web sites since 1994. I know whether a connectivity issue is on my end or not. You’re talking to me like I don’t even know what a web browser cache is. I assure you, I know what caches are.
“Please clear your cache and cookies the correct way and let me know if it works.”
Yeah, I know how to load an uncached page. Thanks. That’s not the issue. As I said.
I have tried loading the tool with Ctrl+Shift+R which is the correct hotkey in my web browser, Vivaldi. I have used this shortcut 100s of times while developing web sites, I know it works. “To do a hard reload of the page (without loading content from cache): Ctrl+Shift+R” From: https://help.vivaldi.com/desktop/navigation/address-bar/
The issue is not with my browser cache, it’s with InfinityFree’s DNS servers or other network software/hardware.
“I disagree. Your website works fine on multiple device, and multiple networks by me.”
Then you’re not very good at tech support, because the issue is not on my end. If it was a browser cache issue, then using a VPN *would not fix the issue as it would still show the wrong cached page. If you use logic, you can easily see that it can’t be a browser cache issue.
As for your link to the InfinityFree ongoing issues page, thank you, that actually does cover my issue – an InfinityFree issue where newly created sites were not having their DNS synced properly between InfinityFree servers, leaving some ISPs with the wrong DNS information. As I said, the issue is not on my end. It affects multiple Internet connections, multiple people, multiple browsers and downloaders. You saying the site loads for you is not helpful when it comes to InfinityFree DNS issues. DNS issues play out differently for different DNS servers, it’s not just one DNS server involved. Your linked page clearly says InfinityFree bugs messed up the DNS information for some ISPs.
I will try removing and re-adding the site and see if that helps. But it is a free “rf.gd” domain and not my own domain, so I’m worried if I drop it that I won’t be able to reclaim it afterwards.