Username (e.g. epiz_XXX) or Website URL
The account was deleted today. I don’t know the reason. It was suspended once, but I upgraded to the premium account, and the suspension was fixed. Today my account got deleted with no notification. I would like an explanation of this.
When you upgrade, your free hosting account no longer matters, and it’s was probably deleted as it was no longer in use - your site has been moved to premium.
Did you just upgrade your website to premium hosting? Awesome! To make the most of your upgrade, here are some things you need to know.
You are now a customer of iFastNet
InfinityFree is a free website hosting provider, sponsored by iFastNet. InfinityFree does not provide any premium hosting services. The premium hosting services advertised on InfinityFree’s website and panels is provided by a different company, iFastNet.
So if you have any questions about the premium hosting, the status of y…
Thank you for the reply. However, I was not told to do this when upgrading the website. I thought all I need was to purchase the premium account. Since my account is already deleted, does the procedure you gave work?
If the account is in the deleted section of the client area, its probably not recoverable. It’s worth checking your iFastNet account to see if anything is there though.
I just went to the iFastNet, and only a little bit of the original documents are there. What would be the next step in this case? Does that mean all my files and my domain are gone?
The website on iFastNet becomes
http://fmbm0dhg.epizy.com instead of baijialaotang.epizy.com. I’m completely lost now.
I would contact premium support at
support.iFastNet.com and see if they can help. Unfortunately, nobody here will really be able to.
March 13, 2023, 11:42pm
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