Website do not work at all

Hosting Support
1

Hi, from 2 hours my site do not work.
www.webtv.great-site.net
have any idea?
thankx

error message

This site can’t be reached

webtv.great-site.net refused to connect.

Try:

  • Checking the connection

ERR_CONNECTION_REFUSED

2

Do you use Cloudflare, and are your nameservers setup correctly?

3

my site is up from 2 months

4

So your website worked before, and just recently started to return this error?

5

i do not use cloudflare

6

yes , i checked 10 min ago and was down

7

Can you check your control panel and see if there any ary error messages, or if any of the metrics on the right are at or near 100%?
Thanks.

8

everything seems to be ok on control panel,msql…etc

9

i just wanted to make update to my site ,but i realized is down.but i do not maked any changes

10

Same issue, is your website also using host nwfrxbce.epizy.com aka 185.27.134.217?

11

so…i think the problem is temporary.

12

can you go to your domain provider, and take a screenshot of the nameservers you are using?

13

Sorry, didn’t realize I can do this myself :thinking:
image
You are using the wrong nameservers, change these to ns1.epizy.com and ns2.epizy.com. This may be one of the things causing the issue.

14

https://app.infinityfree.net/domainChecker
but i did not chaged me

15

I am confused. Try changing your nameservers to ns1.epizy.com and ns2.epizy.com in your namecheap dashboard

16

maybe ,becouse i tryed to get ssl(https)?

17

You can get SSL for free with InfinityFree, but you have to be using the correct nameservers first. (ns1.epizy.com & ns2.epizy.com)

18

I’m going to ask again:

Is your website also using host nwfrxbce.epizy.com aka 185.27.134.217?

I think there is an outage with this web server right now.

19

i do not find in dashboard where to change nameservers.pls hlp

20

Actually, I think your issue is here…
image
You need to assign your domain to an account.